Pennsylvania Local Technical Assistance Program (LTAP)

Pennsylvania Local Technical Assistance Program (LTAP)

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CUSTOMER SERVICE SURVEY The primary objectives of the customer service survey were to ascertain whether the technology transfer (T2) needs of customers were ... Sample A stratified random sampling of 891 (1/3 of the universe of 2, 634) municipalities was used. ... Also enclosed with each survey was a pencil, a cover letter explaining the survey, and a self-addressed stamped return envelope.

Title:Pennsylvania Local Technical Assistance Program (LTAP)
Publisher: - 1997

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